Privacy Policy

Last updated: 13 September 2026

1. Introduction

Fusion Equipment Hire ("Fusion", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (together, the "Services").

2. Information We Collect

We may collect the following types of information:

Account information such as your name, email address, and phone number.
Login and verification data, including one-time passcodes (OTP) sent for authentication.
Booking and rental history, including equipment hired, dates, and locations.
Payment information, processed securely by our third-party payment providers.
Device and usage information, such as app version, device type, and diagnostic logs.

3. How We Use Your Information

To create and manage your account.
To process equipment rentals, bookings, and payments.
To send booking confirmations, updates, and OTP verification codes.
To provide customer support and respond to enquiries.
To improve our Services and monitor performance and security.

4. Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers (such as payment processors and SMS/OTP providers) solely to operate our Services, and where required by law.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at hire@fusion.example or 1800 000 000.